We, Egyptian projects Operation & Maintenance, EPROM, hereby commit ourselves to have the highest standards in quality management in accordance with ISO 9001:2015 through:
Provide services that satisfy the entire Customers’ needs, meet highest quality requirements in accordance with contractual and regulatory commitments.
Provide high level of efficiency, a strong customer focus and enhancement of long-term sustainability and profitability within the organisation.
Define clearly, implement and maintain a Quality Management System (QMS), which meets the requirements of ISO 9001:2015.
Ensure Quality policy is appropriate to the purpose and context of the organization and supports its strategic direction,
Establish quality objectives in order to periodically monitor performance to achieve Continual Improvement.
Maintain KPIs “Key Performance Indicators” for departments in the main office.
Provide a commitment to satisfy applicable requirements,
Promote continual Quality Management System improvements ,
Ensure that Quality Policy is available and maintained as documented information.
Ensure all employees understand and implement the EPROM Quality Policy and are fully aware of their commitment to the Quality Policy and Objectives.
Communicate the Quality Management Policy to our relevant interested parties, as appropriate.
Adequacy of Quality objectives and policy will be reviewed yearly.
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